Lean Six Sigma Green Belt Training, Organizational Excellence

DevOps Business Simulation

Overview

What’s happening…?

We all know the typical IT behaviours and complaints about developers throwing seemingly untested solutions over the wall into production and leaving Operations to pick up the pieces. On the other hand, we hear Development complaining about the barriers put up by Operations that delay deployment, or workload demands placed on developers from IT Operations, such as small updates, fixing issues and applications not working.

The increasing penetration of IT into all areas of the business and the desire for ever more and ever faster customer facing solutions is compounding the challenge even more. As a result, the workload for Development and IT Operations is growing, workflows are stuck and IT projects are failing, business executives are angry and frustrated seeing lost business opportunities and risks to business operations.

Gene Kim, Kevin Behr and George Spafford wrote an excellent novel “The Phoenix Project” about an organization facing these challenges and showed how to apply DevOps
principles to achieve significant improvements and business value.

This simulation is built around this ground breaking book and lets you experience the dynamics of the book.

Target Audience

This simulation is targeted at all roles and employees in Business, IT Development and IT Operations who want to apply Lean, Agile and ITSM principles to improve the performance of their IT Services or to create more value out of their IT Solutions. This simulation is for organizations who want to develop their culture to achieve better collaboration and as a result, faster and error-free deployment of new IT Solutions.

The simulation can be used for:
» Awareness programs
» Assessment sessions
» Team building

Learning objectives

» How to apply DevOps principles in a real life situation?
» How to find the right balance between delivering your SLA requirements and your
IT Projects according to plan?
» How to experience how DevOps can bring serious value to your business?
» How to increase the efficiency and effectiveness of your IT Department?
» How to create better flow in your teams?
» How to develop people’s skills to act in a DevOps environment?
» How to show business their responsibilities in making IT Projects more successful?