ITIL® v4
ITIL® 4 FOUNDATION E-LEARNING BY SERVICEDESK ACADEMY
As an authorized Axelos Authorized training Organization, we bring best ITIL® trainers for you for public trainings, at your office and virtual online trainings.
ITIL® 4 FOUNDATION BY SERVICEDESK ACADEMY
As an authorized Axelos Authorized training Organization, we bring best ITIL® trainers for you for public trainings, at your office and virtual online trainings.
ITIL® Managing Professional Transition Module
The ITIL 4 Managing Professional transition module is designed to allow ITIL 3 candidates who have already invested to easily transition across to ITIL 4. They can gain the designation of ITIL 4 Managing Professional via one course and one exam.
ITIL® Specialist: Create Deliver and Support (CDS)
This 16-hour course is aimed at IT Service Management (ITSM) practitioners managing the operation of IT-enabled and digital products and services, and those responsible for the end-to-end delivery.
ITIL® Specialist: Drive Stakeholder Value (DSV)
This 16-hour course is aimed at ITSM practitioners responsible for managing and integrating stakeholders, those that focus on customer journey and experience, and those that are responsible for developing relationships with partners and suppliers.
ITIL® Specialist: High Velocity IT (HVIT)
This is 16-hour course and is aimed at IT managers and IT practitioners involved in Digital services or Digital transformation projects working within or towards high velocity environments.
ITIL® Strategist: Direct, Plan and Improve (DPI)
This 2 Day course is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It covers both practical and strategic elements. This universal module is a key component of both the ITIL Managing Professional and ITIL Strategic Leader streams.
ITIL® Strategist: ITIL Leader – Digital and IT Strategy (DITS)
The IT & Digital Strategy module adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders.
ITIL® 4 Bridge course
ITIL® v4 is a good/ best practice enterprise framework for the digital economy, which is vendor neutral, non-prescriptive, and best practice framework for improving the quality of services, aligning service delivery to business requirements, increasing profits and reducing costs.