Lean Six Sigma Green Belt Training, Organizational Excellence

ITIL® 4 Strategist: Direct, Plan, and Improve

Course Overview

This ITIL® 4 Strategist: Direct, Plan, and Improve course offered in Jeddah, Riyadh & Dammam Saudi Arabia, provides IT leaders, practitioners and support staff with the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction. It provides practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility. The course is based on the ITIL 4 best practice service value system featured in the latest 2019 guidelines.

Course Curriculum


This DPI ITIL Strategist course is aimed at IT leaders and managers at all organizational levels who are pursuing either the ITIL Managing Professional (MP) or ITIL Strategic Leader (SL) designation or those involved in shaping IT direction and strategy. The ITIL Strategist certification also well-suited for professionals continuing their journey in IT service management, ITSM managers, ITSM practitioners managing IT-enabled products and services, those responsible for the end-to-end delivery of IT-enabled products and services, and existing ITIL qualification holders wishing to expand their knowledge.


To be eligible for this ITIL Strategist training, applicants should have:
• Passed the ITIL 4 Foundation examination
• Attended an accredited training course for this module