European Foundation for Quality Management - EFQM
Process, Operation & Organizational Excellence
The Standard for European Foundation of Quality Management was founded in 1988 with the objective to create a platform where organizations can take advantages from each other's experience and hence improving their overall performance.
European Foundation for Quality Management modal is the most popular quality management tool in Europe. This standard/modal aims at sustainable excellence in which quality, efficiency and sustainability are the key elements.
EFQM modal consists of nine sub modals that are further divided into Five Enablers and Four Results group.
- Policy & Strategy
- Partnerships & Resources
- People Results
- Customer Results
- Society Results